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testimonials 2018-02-13T06:18:41+00:00

Japan Holidays Testimonials

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How was your Japan Holiday?  Please let us know using the online feedback form below ( click the “create your own review” button).

If you would like to submit a picture to accompany your review, please just email through to info@japanholidays.com.au.

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Average rating:  
 35 reviews
by Shirley Jones on Japan Holidays
My blissful Japanese holiday

As Juliane had lived in Japan previously for many years her knowledge of the country is exceptional and she was amazing in assisting with all questions put to her - all answered promptly.I travelled by train to meet up with skiing friends in Nozawa after going solo in Tokyo. Friends & I then travelled by train to Kyoto before I went solo to the pretty traditional village of Ohara in the mountains west of Kyoto. Following a bus trip back to Kyoto and train travel back to Tokyo I did my own bookings before picking up my flight home.. My friends travel to Japan to ski every year but I haven't ever wanted to join them until this year and am so pleased I did. What a delightful country - I had a taste of everything.. Juliane was more than helpful even though I did not make all my bookings with her. The accommodation booked by Julianne was a great mix as her choices in Tokyo, Nozawa and Kyoto I found comfortable, well priced and in great positions to shops and transport to balance out with my own solo traditional choices. The pick-up transport service from airport to accommodation arranged by Julianne was a life saver - after being on the move for 24 hours one just wants a bed & the added bonus on arrival was to find my train ticket to ski fields awaiting me. "Thank you Juliane". I am already thinking of my next trip to Japan and will definitely have Juliane assist me..

Hi Shirley
Thank you for your lovely comments. I look forward to assisting you again next time.

Regards
Juliane

by Peter Mackey on Japan Holidays
Excellent - as usual

I’m happy to say that I have always found Juliane to be excellent to deal with and have thoroughly enjoyed the last 4 annual ski trips to different parts of Japan.Peter | Qld

by Michelle Cox on Japan Holidays
Japan 2018 trip

Thanks to Tony for helping us to organise our self-guided two week holiday.Tony provided excellent recommendations on what to see and where to go for a family with young kids. Shirakawago was an absolute hit all-round.Our accommodation was excellent and always well positioned with access to rail and key sights.Your suggestion of a JR Railpass gave us the perfect way to move through Japan by ourselves (Japan Rail is fantastic!).We have already recommended Japan Holidays to friends.Thanks for helping us to create an unforgettable holiday.Kind regardsMichelle

by Brendan Merrotsy on Japan Holidays
Great ski trip for large group


A big thank you to Tony & Judy for their thorough and professional assistance in organising our group of 8 ski trip.We visited Hakkoda & Aomori Springs in Aomori prefecture and Tony & Judy were instrumental in making it a seamless trip for us all. There was constant communication back and forth relaying our various needs as a large group and Japan Holidays were very reliable. From organising a back country tour, booking maxi taxis to commute between resorts and organising the rail passes, Tony & Judy were great and we would highly recommend them to organise your next trip to Japan.Thank-youBrendan Merrotsy | Brisbane

by Rachek on Japan Holidays
Highly recommend

When we decided to visit Japan, we wanted someone who knew the country and knew where to go. Tony was fantastic. All the spots he recommended were perfect. Each accomodation place had been chosen wisely for their location to train stations. The extra activities that Tony recommended were all a highlight of our trip. We have already recommended Japan holidays and will continue to because they know the country and know how you can enjoy it within your budget - thanks Tony.

Thanks so much for your lovely review Rachel - much appreciated!

by Julie Lancaster on Japan Holidays
Very Smooth

Highly recommend using Japan Holidays to make your holiday/trip a lot smoother.Juliane was extremely helpful and knowledgeable during the booking process.My skiing trip was booked through Japan Holidays and I received details regarding an app to download. After downloading the app I discovered it had all my itinerary on it (even the parts I had organised myself with my Agent).It gave exact details of times, trains to catch, where to get off, how to exit the train station etc. There was also a section which had documents in it (maps, timetables) and a section to message Japan Holidays. I used the message part to ask questions and Juliane was always quick with her response and very helpful. She even assisted me after my holiday by contacting a Hotel we had stayed at to see if we had left something behind.Thank you Japan Holidays for making my trip stress free.Julie

by Sandy and Terry Priest on Japan Holidays
World Heritage & Kumano Kodo Tour

Japan Holidays organised an amazing adventure for us that far exceeded our expectations. We discovered a country that is rich in history, culture and unparalleled beauty. We also had an amazing group of travelling companions who enhanced the experience.The small group tour was exceptionally well organised with a considerable variety of special interest activities and these were complimented with expert local guides.The “World Heritage & Kumano Kodo” tour ticked all the boxes for us and Judy’s attention to detail was exceptional. We thank Japan Holidays for making this all possible. Accordingly, we would highly recommend this tour to all that are seeking “A Japan Experience”.

by Chappy on Japan Holidays
The road less travelled

Thanks for such a great holiday.The lesser-travelled, traditional, spiritual parts of Japan, book-ended by the bustling cities of Tokyo and Kyoto is a great itinerary. Tatami mats, futons, yukata, and onsens were my personal highlights, although the taiko drums were also hard to beat (no pun intended).

by Colin & Susie Wilson-Brown on Japan Holidays
A fascinating holiday

We spent two fascinating weeks on our first visit to Japan - Tokyo, Matsumoto, Takayama, Kamikochi, Shirakawa-go, Kanazawa and Kyoto.

We travelled by ourselves which worked perfectly thanks to Judy's advice and organisation.
Japan Holidays were as efficient as Japan's transport system, which must be the world's best. We were a little apprehensive about going independently but, with the benefit of Judy's instructions which were all placed on the Axus website, English signage and the occasional use of google maps, we had no difficulties.Judy also provided a router ($160) which gave us 24/7 internet access. This was very helpful for getting around and checking out the sights. I should mention that, on our first day, we had a guided tour of Tokyo, which was a great way to start and our excellent guide, Yuka, took us to the rail station to sort out our ticketing. She made it all so easy.We would happily recommend Japan Holidays for their knowledge, patience, planning and efficiency.Domo Arigatou.

Wow Colin & Susie - thanks for the wonderful review!. If you have any favourite pics of your trip that you would like published on the website, please feel free to send through to info@japanholidays.com.au.
So glad you had such wonderful time in our favourite place!
Regards
The Japan Holidays Team

by Tony and Jen on Japan Holidays
thanks for the 5 star service

Hello Judy and TonyJust a quick thank you, to you and your team, for arranging our trip to Tokyo, Kyoto and Nara in late Oct / early Nov this year.– Everything worked like clockwork. True Japanese style.– Your itinerary was well thought out and very manageable for us.– Your new phone app is superb. Great way to check the specifics of the schedule, when on the run.– Hotel selections were comfortable, satisfactory, and homely.– Finally, Yuka, Yoshi and Chiaki. What a team! Exceptional help for Jen and I, as we knew no Japanese language, custom or protocol. We covered at lot more ground with our private guides, that we could ever cover. Their local knowledge of the transport systems was a significant contributor.Overall, thanks for the 5 star service.

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