JR East Pass

The JR East Pass allows you to travel from Tokyo as far as Nagano, Niigata, Shinjo, Akita and Aomori on the bullet trains as well as all other JR East lines at a reduced price thanks to unlimited access for 5 flexible days.

The flexible Pass, which is valid for 14 days, allows you to choose 5 days of use, from the day of exchange.
It is an ideal alternative for those wishing to take their time to visit.

A child price (6 to 11 years of age) is available for this pass. Access to trains is free for accompanied infants aged 5 years or under.

JR EAST PASS can be used on any 5 days during the valid 14 day period from the issue date – ie does not need to be used consecutively. The pass is now valid in Ordinary cars ONLY.

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Validity

Valid Train Routes

Unlimited travel on local, limited express and express trains including Shinkansens on the following rail company lines:

JR East Lines
Sendai Airport Transit
Tokyo Monorail
Izu Kyuko Line
Hokuetsu Kyuko Railway Hokuhoku Line
Aoimori Railway
IGR Iwate Galaxy Railway
Tokyo Waterfront Area Rapid Transit (Rinkai line) NEW!!
The following limited express trains between Shinjuku and Tobu-nikko/Kinugawa-onsen Stations that directly run between the JR East lines and Tobu Railway lines: the Nikko, the Spacia Nikko, the Kinugawa, and the Spacia Kinugawa. Also, the local trains between Shimo-imaichi and Tobu-nikko/Kinugawa-onsen Stations.

Note:
The JR EAST PASS is not valid for the Tokaido Shinkansen as that is operated by a different rail company.
The JR EAST PASS is valid on ordinary cars ONLY and does NOT grant access to the Green cars, private compartments, sleeper trains, Liner and Home Liner trains. Additional charges will apply for the use of these accommodations.
The JR EAST PASS is not valid for JR buses.

Valid Periods

Any 5 days within 14 days of issuance, including the day of issuance.
For example, a visitor purchasing a pass issued on 1st August can select any five days between 1st – 14th August, the valid period. A new JR EAST PASS can then be purchased on or after August 15.

Once exchanged, the JR EAST PASS will expire:

after 5 days of use OR
after 14 days of validity regardless of whether all travel days were used

Purchase and Price

Step 1. Purchase an Exchange Order from Japan Holidays by providing your name as it appears on your Passport, date of travel and intended start date of using the Pass.

Step 2. After arriving in Japan, present the Exchange Order along with your passport at a JR East Exchange Office. You will receive your JR EAST PASS after confirmation of eligibility.

Online Purchases

Step1. Please complete Japan Holidays’ booking form from BOOK NOW button by advising your name as it appears on your Passport, date of travel and intended start date of using the Pass.

Step 2. You will receive your Exchange Order by e-mail. Print it out and bring it with you to Japan.

Step 3. After arriving in Japan, present your Exchange Order along with your passport at a JR East Exchange Office. You will receive your JR EAST PASS after confirmation of eligibility.

The Exchange Order must be redeemed for a JR EAST PASS within three months of Exchange Order issuance.
The pass can be issued up to one month prior to the first day of the use of the pass. For example, if the first day of use is 1st August, then the purchase may be made no earlier than 1st July.

Prices

Adults (12 and older)	Children (6 to 11 years old)
$268	$134

PRICES ARE SUBJECT TO EXCHANGE RATES. PLEASE CHECK WITH JAPAN HOLIDAYS FOR CURRENT PRICE.

Note:
Age requirements apply on the date of Exchange Order issuance if purchased abroad. A passport or other valid identification is required for age verification.
No Green Cars, private compartments, sleeper trains, Liner and Home Liner options are available with this offer.
Each visitor may hold one JR EAST PASS at a time. A new pass may not be purchased until another one is expired.

Terms and Conditions

Eligibility
The JR EAST PASS is available exclusively for visitors from abroad who enter Japan under the entry status of “Temporary Visitor”. Both of the below two conditions must be met for purchase and use.

The pass user must have a passport issued by a country other than Japan.

The pass user must enter Japan as a temporary visitor and have “Temporary Visitor” stamped in their passport.

The status of temporary visitor is established in Japanese immigration law and permits stays in the country of up to 90 days for purposes such as sightseeing. Visitors desiring to enter Japan for sightseeing will receive a stamp saying “Temporary Visitor” in their passport by the immigration officer.

Notes:

The passport immigration stamp must be presented for confirmation when exchanging a JR EAST PASS in Japan.

If the above conditions cannot be confirmed as being met, travellers may not be allowed to redeem an Exchange Order for a pass. Also, please carry your passport when using your pass. It may be required by JR staff for identity confirmation.

Visitors with dual citizenship in Japan and another country will not be able to use a JR EAST PASS if they entered Japan on their Japanese passport.

Seat Reservations

To make a reservation at a station, visit a JR Ticket Office (Midori-no-madoguchi) or Travel Service Center (View Plaza), located in most major JR East stations, and present your JR EAST PASS to reserve a seat.

Note:

Seating is limited, so please make your reservation early.

If no reserved seats are available, please use the unreserved seating. JR East does not make refunds for the difference between the price of a reserved and an unreserved seat in such situations.

Refunds

JR EAST PASS Refunds:

Refunds can be obtained for valid, unused passes from most locations where the pass is sold. A service fee is charged for refunds.

Refunds are not made for cancelled or delayed train service.

Exchange Order Refunds:

Refunds are made for Exchange Orders within one year of issuance if not redeemed. A fee may be charged. JR East does not make refunds for Exchange Orders.

Other

Lost Exchange Orders and JR EAST PASSES will not be reissued.

The JR EAST PASS is non-transferrable. Only the person whose name is on the pass may use it.