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Japan Holidays Testimonials

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Japan Holidays
Average rating:  
 59 reviews
by Carley - NSW, Australia on Japan Holidays
A big advantage to tap into Japan Holidays’ expertise

I had never used a travel agent before for this type of holiday, but I am very glad that I did. Japan Holidays took care of all our arrangements including hotels, train tickets, car hire and pocket wifi rental. Everything went very smoothly and it gave us a lot more time to enjoy our holiday without the hassle of organising everything ourselves. It was a big advantage to tap into Japan Holidays’ expertise in the country, but they still gave us a personal service, taking our preferences into account well and not just giving us a standard package. Japan Holidays’ service was well worth the investment and I would recommend it to anyone travelling to Japan.

by Helen & Graham Hansen on Japan Holidays
Thoroughly enjoyed it

I would like to provide you some feedback about the trip to Japan you arranged for us. This was our first time to Japan and so we embarked into the unknown with some apprehension. First thing was that the arrangements you made all worked very well. This was important to us, especially at the beginning of the trip as we became accustomed to the Japanese way of doing things. The accommodation met or exceeded our expectations. All of the local guides you arranged were very knowledgeable, accommodating of our requests and questions and all of them had very good English. Your guidance about Japanese transport, customs and protocols was reassuringly accurate. Following your guidance we had no issues, even when the rail system was interrupted by the earthquake near Osaka.

Please accept our thanks for arranging our trip. We thoroughly enjoyed it, including 6 nights on ‘traditional bedding’. When we return to Japan, to visit the north, we will make contact with you to make the arrangements again.

Kinds regards,

Helen & Graham Hansen

by James Powell on Japan Holidays
My immediate go-to for arranging a cycle tour

After dealing with her on previous occasions, Juliane at Japan Holidays was my immediate go-to for arranging a cycle tour on a short business trip to Japan.

I had very specific requests about the type of cycling I wanted to do (I'm an enthusiast, so the generic cycle tours are not of much interest to me).

I was also short of time being primarily in Japan for business. Juliane arranged everything for me, even train ticks delivered to my hotel - but most importantly the cycle tour was something I'll remember forever!

by Chris Air on Japan Holidays
We had a great time and appreciate all that you did

Dear Kahoru

We had a great time and really appreciated all that you did.
Everything you organised ran smoothly and we liked the way you gave us a well thought out itinerary which enabled us to do so much. We liked the guides that you used and even though you used another guide in Nara to what you normally used Mr Kobe was excellent.
I have been reluctant to use travel agents in the past as have had dubious service some years ago so typically arrange most holidays directly. We are all seasoned travellers (although not to Japan) and loved it although we realised we only scratched the surface. If we did Japan again which I am not sure is on the immediate horizon I would start with yourselves and not bother doing things myself. Hakone I would have liked to be at for longer but our itinerary was already full. Some photos attached with deer at Nara with family.

Thank you very much for getting back to me so quickly and lovely photos.
I am very glad to hear that you had a great time in Japan and all went smooth. I personally felt very happy that you enjoyed Nara with the guide as Nara is my home town.
We all are expert of Japan and would like all travellers to enjoy and experience as much as possible without any hassle. There are many trekking & cycling courses as well as ski and other activities & cultural experience etc so please feel free to contact us if you have a chance to travel to Japan again in the future.
Warmest regards, Kahoru

by Lynn Mathot on Japan Holidays
Incredible Japan

Our heartfelt thanks to Tony for organising our amazing, and yes 'ambitious' family holiday to Japan. It required months of planning, and even with last minute changes, Tony was always patient and calm under pressure. Everything went like clock work and the travel app messenger facility was an added bonus. Tony was able to respond to our enquiry immediately. We felt well supported throughout our journey.

Japan exceeded our expectations. From the busy streets of Tokyo with our lovely guide Yuriko who indulged my cat obsession to the spiritual and serene beauty of Mt Koyasan with the very well-informed Noriko-san, we felt privileged to see and learn about all the amazing sites of both traditional and modern Japan. The accommodation options Tony recommended were perfect for us and the ryokans were particularly splendid - I could write the whole review just on them and the sumptuous meals! Even though we had the challenge of accommodating my vegetarian requirements there was no issue and the options were a feast for the senses. Mayasan's cooking and hospitality at the 400 year old Nakatsugawa Nagataki Ryokan will never be forgotten and I would go back to Japan tomorrow just to stay there for a few nights again (and we will!).

We've been back only 2 weeks and we can't stop talking about our incredible two weeks in Japan. As my 16 year old says it may take him a while to digest all the sights, sounds and tastes we encountered. Thanks Tony and Japan Holidays for making our dream a reality.

Thank you very much Lyn for your fabulous review! Nakatsugawa Nagatai Ryokan is a very special place indeed. We are so thrilled that you had such a wonderful experience and look forward to planning your next Japan journey!

by Chandra Malavalli on Japan Holidays
A memorable trip for all of us

Hi Juliane,

Thanks for all your help during the trip. Apart from the day lost due to cyclone, it was a memorable trip for all of us. Your notes and the trip guide was very helpful and informative. I do apologise for your lost long weekend and really appreciate you taking the time out to get things moving for us. Special thanks also to Ms Yuka for showing us the ropes of Tokyo. The guide at Koyasan was also very helpful and informative. Japan holidays will be recommended to all my friends who plan their Japan trips in the future and we will be using your help in planning our future trips to Japan.

Chandra Malavalli

by Wayne McMillan on Japan Holidays
impressed by the honesty and efficiency here.


A quick note to let you know we arrived safely and are having a great time. Our guides Satoko and Yuriko have been so helpful and friendly l don't know how anyone could find their way around Tokyo on their own. The Park Hotel in Tokyo  and Ryuguden in Hakone are both first class. If the rest of our trip is as good as the start we will be very pleased.

I must tell you that our visit to Asakura Mokkou Woodworks exceeded all expectations!

Mrs Reina Asakura was not fluent in English so I am not sure that she realised what a highlight the visit was for us. Could you please pass on to her our deep appreciation of the generous time she spent with us, how honoured I was that she allowed me to use their tools, and our thanks for driving us back to the station.  Her husband is a true master of fine woodworking and their product is world class.

I was very pleased to get my phone back, and impressed by the honesty and efficiency here.

We have just started to get the rain from the typhoon this morning I'm Takayama. The Ryokan here is fantastic and the food and service is first class. We won't need lunch today after our Japanese breakfast.

It has been a great trip with all your arrangements working very well. We really enjoyed the range and quality of accommodation and the timing of each stay. The help and knowledge of the guides also added to our enjoyment of the trip.

by Sue McPherson on Japan Holidays
Kyoto with my group of almost 60 people

Dear Judy,

I recently returned from Kyoto with my group of almost 60 people. I want to say thank you for
All the hard work that you did with the organization of our tour. On arrival we were met by your representatives and were very pleased to see them with the sign for Our tour.

Your guides worked in a very professional manner at all times, were pleasant, knowledgeable and most
Helpful. They were on time and were loved by all the group.

Our Accommodation New Miyoko Hotel had all the facilities that you would need, bar, 3 restaurants, lovely little shop for souvenirs and so so close to shopping, Kyoto train station. Our find was the rooftop bar where you
Could eat and drink as much as you like.. I know a lot of people ate there.

The excursion that you planned were really well received by all the group. Particularly the Bullet train ride which is everyones dream to do. I could not have faulted the tours they gave us a glimpse of the cultural experience
That you want when you visit Japan. Hiroshima, miyajima shrine and so many more unexpected sites.

One of the highlights of course was the Kimono dressing and tea ceremony. How lovely to dress up and
Feel so elegant and then the traditional tea ceremony was amazing.

On our free days we discovered that it was so easy to get around Kyoto and many went to Gion area and
Were lucky enough to see the Geisha.

All in all everything went so smoothly and efficiently and a job well done.

Thank you again for your time and effort in making this trip so memorable for so many of our group.

Kind regards

Sue McPherson
International Tour Manager
Stonestreets Travel

by Stephen Wakelam on Japan Holidays
Hakuba Trekking

Thank you Kahoru,

You have been so helpful, which made our trip go very smoothly and we had an amazing time!

It was a special time my father and I could share together!

by Barry Pratt on Japan Holidays
Summer Festivals Tour and more

My very first ever visit to Japan and after a little settling in, thoroughly enjoyed it.  A very well- planned and organised itinerary through Lawson Dibb of Japan Holidays.

I had an extra day before and after which makes a difference to do things one cannot do including a Samurai demonstration and a real "Hands on" Demonstration experience in using a Katana for real on a rolled Tatami mat on a prop.

The Festivals are wonderfully Japanese to celebrate to start of Summer bring much colour to areas in Aomori Prefecture as well as Rice Paddy Art which is a real feast for the eyes as they have now done it in 3D which is very clever in the sowing technique which takes six months.

The Onsen experience was great as I had a private Onsen in my room at a Hotel in Mountains. Public is available at Hotel as well having a wonderful Authentic Dinner and Room in true Japanese style.

The Shinkansen Bullet Train was a wonderful way to see the country with efficient ease and local Trains were effective as well.

All accommodation was comfortable and appropriate for tour. The tour guides were very helpful in dealing with local protocols which made the trip enjoyable. Tasting Japanese food was better than I first thought and did get used to the variables in cooking. I am a Sake convert and saw the processes involved there at a Brewery and a Sake Info centre on Audio Visual. Last day of official Tour saw the Top of famed Mount Fuji on way to Hakone to see a Buddhist Temple and cruise on Lake Ashi and took to Hakone Ropeway cable car.

My summing up is highly recommended to all concerned.

Thanks so much for the wonderful review Barry - will pass on your thanks to Lawson..

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