Japan Holidays Testimonials
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Neither Susan nor I had travelled for many years to a country that was not predominantly English speaking.
There was some trepidation on our part which was why we decided to book through Japan Holidays rather than doing everything ourselves.
I have to say that was an excellent decision.
There is no chance we would have had the the experience we had, had it not been for your careful listening to what we wanted for our experience, with 2 older teenage children, your knowledge and understanding of Japan and your excellent organisational skills. The app with all the documents was brilliant.
Your suggestion to be received at the airport and transferred directly to the accommodation was gold. Making our own way back by train was easy after being there for a couple of weeks but would have been awful as a first experience.
The guided tour for half a day was just perfect it gave us confidence and understanding of the rail system, pointed out highlight spots to see and do and got our JR passes sorted. (one small glitch with the guided tour, she had a different itinerary than we did which was a bit confusing but worked out just as well)
Your choice of hotel has excellent, great location, close to great restaurants, stations, harbour etc. very comfortable and a perfect base.
We'd never heard of Shiga Kogan (although we knew of Nagano) in all the discussions I'd had with friends who regularly ski in Japan. It was the perfect destination for us. Prince Hotel awesome. We got bumped form our level 5 rooms down to level 4 being the only disappointment - apparently a big group booked in and the hotel made that call. We got over it really quickly as our rooms were terrific, with wonderful views of the mountain.
Best skiing of my life, sooo much fresh powder and we even came across a troop of snow monkeys just on the side of one of the runs on the second last day to top things off.
Fantastic free bus service to nearby restaurants gave us the choice of where we'd like to eat as well.
Thanks again it was Brilliant - there are not many things in life that exceed your expectations, this trip did. Japan is an awesome country and we have only scratched the surface there. Your organisation was impeccable which made it even more enjoyable.
Ross, Susan, Madeline & Jac
Thanks for the great feedback. So glad to hear that we exceeded your expectations and that you experienced the best skiing of your life. There's such premium quality powder snow in many of Japan's ski areas. We are excited to plan your next Japan Holiday!
Can I start by thanking Japan Holidays for an outstanding trip. I'd like to acknowledge your terrific efforts on short notice...in particular your advice, customer service and diligence in all our conversing. I've never had a travel agency and travel agent so thorough in their attention to detail.....so thank you...I will definitely be referring you to others and hopefully...one day using you again.
Now to trip itself, everything was terrific. The Hotels and Ryokans were spot on. All very clean and provided excellent food and comfortable lodgings.
The use of the portable wifi device was terrific and so reassuring to have. I was able to keep up to date with any changes and inform my family back home of my adventures.
The guides were friendly, helpful and very informative and they were able to communicate effectively and ensured I got the most out of the tours.
Overall for such a short trip....I would happily use yourself and Japan Holidays again in the future.
Thanks Greg, we are so glad you had a wonderful experience of Japan with us and looking forward to planning your next adventure!
We are just completing a family holiday in Japan booked through Japan Holidays. It has been an absolutely fabulous mix of traditional and modern Japan. This holiday has been really well organised and given us a variety of experiences and the chance to meet some fabulous people. The highlight for us was the organised tours with lovely guides who showed us the non-touristy sites and the little snippets of information. Actually there were many highlights and to keep impressing an 18 and 20 year old is an achievement in itself. Well done Japan Holidays. We sincerely thank Tony, Judy, Lindy, Kitty and Yuka for a fabulous holiday. Would we come back gain? Certainly. There is so much more to see. Thanks again The Jedrisko Family
Thanks for your wonderful feedback Shelley! So glad the whole family enjoyed and embraced all of the wonderful experiences and quirks of Japan. Let us know when you’re ready to go again. Lindy
Arigatou Gozaimasu Judy for such fantastic service and help with the planning of our family holiday. From flights, hotels, ski hire, train trips, tour suggestions - everything was completed to an exceptional standard. Judy's knowledge and expertise made our 2 week holiday a breeze. Highly recommend Japan Holidays to anyone planning a trip to Japan as such insider knowledge is invaluable.
Thank you so much for your kind words. Judy does have a wealth of knowledge of Japan and we are so glad this was of huge benefit to your holiday!
We would like to take this opportunity to sincerely thank Lawson for the outstanding service he provided to our family during our recent holiday to Japan. His suggestions, advice and meticulous assistance ensured that our family had a very enjoyable and memorable experience. We would highly recommend Lawson and Japan Holidays to anyone who is planning a trip to Japan.
Thanks for your lovely review - Corinne, David, Brandon and Kye -much appreciated. Will be sure to pass on your comments to Lawson!
I had never used a travel agent before for this type of holiday, but I am very glad that I did. Japan Holidays took care of all our arrangements including hotels, train tickets, car hire and pocket wifi rental. Everything went very smoothly and it gave us a lot more time to enjoy our holiday without the hassle of organising everything ourselves. It was a big advantage to tap into Japan Holidays’ expertise in the country, but they still gave us a personal service, taking our preferences into account well and not just giving us a standard package. Japan Holidays’ service was well worth the investment and I would recommend it to anyone travelling to Japan.
I would like to provide you some feedback about the trip to Japan you arranged for us. This was our first time to Japan and so we embarked into the unknown with some apprehension. First thing was that the arrangements you made all worked very well. This was important to us, especially at the beginning of the trip as we became accustomed to the Japanese way of doing things. The accommodation met or exceeded our expectations. All of the local guides you arranged were very knowledgeable, accommodating of our requests and questions and all of them had very good English. Your guidance about Japanese transport, customs and protocols was reassuringly accurate. Following your guidance we had no issues, even when the rail system was interrupted by the earthquake near Osaka.
Please accept our thanks for arranging our trip. We thoroughly enjoyed it, including 6 nights on ‘traditional bedding’. When we return to Japan, to visit the north, we will make contact with you to make the arrangements again.
Helen & Graham Hansen
After dealing with her on previous occasions, Juliane at Japan Holidays was my immediate go-to for arranging a cycle tour on a short business trip to Japan.
I had very specific requests about the type of cycling I wanted to do (I'm an enthusiast, so the generic cycle tours are not of much interest to me).
I was also short of time being primarily in Japan for business. Juliane arranged everything for me, even train ticks delivered to my hotel - but most importantly the cycle tour was something I'll remember forever!
We had a great time and really appreciated all that you did.
Everything you organised ran smoothly and we liked the way you gave us a well thought out itinerary which enabled us to do so much. We liked the guides that you used and even though you used another guide in Nara to what you normally used Mr Kobe was excellent.
I have been reluctant to use travel agents in the past as have had dubious service some years ago so typically arrange most holidays directly. We are all seasoned travellers (although not to Japan) and loved it although we realised we only scratched the surface. If we did Japan again which I am not sure is on the immediate horizon I would start with yourselves and not bother doing things myself. Hakone I would have liked to be at for longer but our itinerary was already full. Some photos attached with deer at Nara with family.
Thank you very much for getting back to me so quickly and lovely photos.
I am very glad to hear that you had a great time in Japan and all went smooth. I personally felt very happy that you enjoyed Nara with the guide as Nara is my home town.
We all are expert of Japan and would like all travellers to enjoy and experience as much as possible without any hassle. There are many trekking & cycling courses as well as ski and other activities & cultural experience etc so please feel free to contact us if you have a chance to travel to Japan again in the future.
Warmest regards, Kahoru
Our heartfelt thanks to Tony for organising our amazing, and yes 'ambitious' family holiday to Japan. It required months of planning, and even with last minute changes, Tony was always patient and calm under pressure. Everything went like clock work and the travel app messenger facility was an added bonus. Tony was able to respond to our enquiry immediately. We felt well supported throughout our journey.
Japan exceeded our expectations. From the busy streets of Tokyo with our lovely guide Yuriko who indulged my cat obsession to the spiritual and serene beauty of Mt Koyasan with the very well-informed Noriko-san, we felt privileged to see and learn about all the amazing sites of both traditional and modern Japan. The accommodation options Tony recommended were perfect for us and the ryokans were particularly splendid - I could write the whole review just on them and the sumptuous meals! Even though we had the challenge of accommodating my vegetarian requirements there was no issue and the options were a feast for the senses. Mayasan's cooking and hospitality at the 400 year old Nakatsugawa Nagataki Ryokan will never be forgotten and I would go back to Japan tomorrow just to stay there for a few nights again (and we will!).
We've been back only 2 weeks and we can't stop talking about our incredible two weeks in Japan. As my 16 year old says it may take him a while to digest all the sights, sounds and tastes we encountered. Thanks Tony and Japan Holidays for making our dream a reality.
Thank you very much Lyn for your fabulous review! Nakatsugawa Nagatai Ryokan is a very special place indeed. We are so thrilled that you had such a wonderful experience and look forward to planning your next Japan journey!