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testimonials 2018-02-13T06:18:41+00:00

Japan Holidays Testimonials

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How was your Japan Holiday?  Please let us know using the online feedback form below ( click the “create your own review” button).

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Average rating:  
 38 reviews
by Gail, Bruce and Zac on Japan Holidays
Last-minute Easter Break

A last minute decision to holiday in Japan over the Easter break was saved by some expert advice.With next to no time to plan anything and not having travelled to Japan before, the initial excitement of having found the perfect getaway was followed by a sudden feeling of doubt.We were unsure about what areas to visit, the best way to travel and what to do in the short time we had. One email and one phone call to Juliane from Japan Holidays and we were sorted.Juliane was very knowledgeable and took time to answer all of our questions. She gave us useful and practical advice tailored to our needs and based around creating the best trip for us in the time we had. She organised everything from flights and insurance to private tour guides and also gave us tips on the best way to spend our time and how to get around.We saw must-see tourist spots as well as delightful little out of the way places that we would have never found on our own. In addition, the whole thing was booked in no time with very little effort from us. We even got reminders after our booking about useful apps to download that were useful while we were away.This was especially impressive given our last minute decision to go to Japan was during Cherry Blossom season, one of the busiest times on the Japanese calendar. We highly recommend Japan Holidays and can’t thank Juliane enough for her help with our trip. Wonderful destination and service.-Gail, Bruce and Zac

by Allison and Ken, QLD on Japan Holidays
Skiing and Cherry Blossoms

Hi JulianeWe had a very busy but amazing trip. We loved it and were very happy with the guides in Hiroshima and Kyoto. It was the best way to experience the cities in such a short space of time. They were both knowledgeable and helpful. They listened to what we wanted and facilitated a great experience. Thanks to both of them.We loved traveling in Japan and are keen to return in the near future .Thanks to you for all your efforts. Everything ran very smoothly and was amazing. We saw and did all that we imagined and more. Thanks againAllison and Ken, QLD

by Sue Cummins on Japan Holidays
Everything went really well

Hi Kahoru
Hope you are well. I just wanted to say a big thank you for your efforts in relation to our trip to Japan in November. Everything went really well.
A highlight of our trip was our stay at Minshuku Kamada – the owners were so hospitable and it was a fantastic accommodation and a top location. The couple were so kind and the husband even took us out on the boat in the morning before we departed. Plus, they cooked us an amazing breakfast. I would definitely recommend staying there to others!
We also enjoyed our stay at Citadenes in Kyoto. It was in a convenient location and very comfortable rooms.
Thanks again!

by Shirley Jones on Japan Holidays
My blissful Japanese holiday

As Juliane had lived in Japan previously for many years her knowledge of the country is exceptional and she was amazing in assisting with all questions put to her - all answered promptly.I travelled by train to meet up with skiing friends in Nozawa after going solo in Tokyo. Friends & I then travelled by train to Kyoto before I went solo to the pretty traditional village of Ohara in the mountains west of Kyoto. Following a bus trip back to Kyoto and train travel back to Tokyo I did my own bookings before picking up my flight home.. My friends travel to Japan to ski every year but I haven't ever wanted to join them until this year and am so pleased I did. What a delightful country - I had a taste of everything.. Juliane was more than helpful even though I did not make all my bookings with her. The accommodation booked by Julianne was a great mix as her choices in Tokyo, Nozawa and Kyoto I found comfortable, well priced and in great positions to shops and transport to balance out with my own solo traditional choices. The pick-up transport service from airport to accommodation arranged by Julianne was a life saver - after being on the move for 24 hours one just wants a bed & the added bonus on arrival was to find my train ticket to ski fields awaiting me. "Thank you Juliane". I am already thinking of my next trip to Japan and will definitely have Juliane assist me..

Hi Shirley
Thank you for your lovely comments. I look forward to assisting you again next time.


by Peter Mackey on Japan Holidays
Excellent - as usual

I’m happy to say that I have always found Juliane to be excellent to deal with and have thoroughly enjoyed the last 4 annual ski trips to different parts of Japan.Peter | Qld

by Michelle Cox on Japan Holidays
Japan 2018 trip

Thanks to Tony for helping us to organise our self-guided two week holiday.Tony provided excellent recommendations on what to see and where to go for a family with young kids. Shirakawago was an absolute hit all-round.Our accommodation was excellent and always well positioned with access to rail and key sights.Your suggestion of a JR Railpass gave us the perfect way to move through Japan by ourselves (Japan Rail is fantastic!).We have already recommended Japan Holidays to friends.Thanks for helping us to create an unforgettable holiday.Kind regardsMichelle

by Brendan Merrotsy on Japan Holidays
Great ski trip for large group

A big thank you to Tony & Judy for their thorough and professional assistance in organising our group of 8 ski trip.We visited Hakkoda & Aomori Springs in Aomori prefecture and Tony & Judy were instrumental in making it a seamless trip for us all. There was constant communication back and forth relaying our various needs as a large group and Japan Holidays were very reliable. From organising a back country tour, booking maxi taxis to commute between resorts and organising the rail passes, Tony & Judy were great and we would highly recommend them to organise your next trip to Japan.Thank-youBrendan Merrotsy | Brisbane

by Rachek on Japan Holidays
Highly recommend

When we decided to visit Japan, we wanted someone who knew the country and knew where to go. Tony was fantastic. All the spots he recommended were perfect. Each accomodation place had been chosen wisely for their location to train stations. The extra activities that Tony recommended were all a highlight of our trip. We have already recommended Japan holidays and will continue to because they know the country and know how you can enjoy it within your budget - thanks Tony.

Thanks so much for your lovely review Rachel - much appreciated!

by Julie Lancaster on Japan Holidays
Very Smooth

Highly recommend using Japan Holidays to make your holiday/trip a lot smoother.Juliane was extremely helpful and knowledgeable during the booking process.My skiing trip was booked through Japan Holidays and I received details regarding an app to download. After downloading the app I discovered it had all my itinerary on it (even the parts I had organised myself with my Agent).It gave exact details of times, trains to catch, where to get off, how to exit the train station etc. There was also a section which had documents in it (maps, timetables) and a section to message Japan Holidays. I used the message part to ask questions and Juliane was always quick with her response and very helpful. She even assisted me after my holiday by contacting a Hotel we had stayed at to see if we had left something behind.Thank you Japan Holidays for making my trip stress free.Julie

by Sandy and Terry Priest on Japan Holidays
World Heritage & Kumano Kodo Tour

Japan Holidays organised an amazing adventure for us that far exceeded our expectations. We discovered a country that is rich in history, culture and unparalleled beauty. We also had an amazing group of travelling companions who enhanced the experience.The small group tour was exceptionally well organised with a considerable variety of special interest activities and these were complimented with expert local guides.The “World Heritage & Kumano Kodo” tour ticked all the boxes for us and Judy’s attention to detail was exceptional. We thank Japan Holidays for making this all possible. Accordingly, we would highly recommend this tour to all that are seeking “A Japan Experience”.

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