Japan Holidays loves feedback – its only by getting direct customer feedback, that we know what we are doing right, and also any areas where we need to improve.
Here are some recent reviews posted online by customers recently returned from Japan:
Hi Judy, back home now. Trip went well. ANA is the best airline I have flown on for leg room ever. Flight out of Perth direct is very easy to do. Highly recommend.
Hotels and transfers all went well, exchange rate was very favourable too.
Thank- you for your help, I will recommend your company should people ask.
Good afternoon Judy,
All back in Aust now. The trip went really well and everything was as promised from your end. Izu Kogen and Hanafubuki were unreal and well worth visiting, but we probably needed an extra day to unwind more before the rest of the trip.
La Neige was as always, great with great service. We had plenty of snow with 40cm falling on our second night. I think I still owe them for our minibar on the last night (2 cans of beer), so if they mention it, I can make payment to them.
All the transfers were on time and as expected for Japan. We did have a few issues finding platforms (our fault), but didn’t end up missing any trains (the one to Izu Kogne we made by about 2 minutes).
I would like to thank you for all your assistance with the trip and look forward to booking our next Japan holiday with you.